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One woman’s fight to change how McDonald’s treats its franchisees

If McDonald’s franchisees have a champion, it’s Kathryn Slater-Carter, who, along with her husband, owned McDonald’s franchises in Daly City, Calif. for almost 35 years.

But Slater-Carter’s role as franchisee of two McDonald’s restaurants came to an end a few years ago. McDonald’s did not renew its lease with the Serramonte Center mall, where one of Slater-Carter’s restaurants was located. The restaurant was, in effect, shut down. In response to that incident, Slater-Carter and her husband decided to sell their second location.