Eaton Fire: Resources for Affected Residents

The Eaton Wildfire remains a persistent threat to the Los Angeles County and surrounding areas. If you have been directly affected, here are essential resources and information you can access immediately.

State and Local Resources

During a Wildfire
Evacuation centers
Local Resources
After a Wildfire
Stay Updated

Follow Los Angeles County Public Safety Partners on Social Media

  • Office of Emergency Management on X (formerly Twitter): @ReadyLACounty
  • LA County Fire on X: @LACoFDPIO
  • LA County Sheriff on X: @LASDHQ
  • LA County on X: @CountyofLA

Follow San Bernardino County Safety Partners

  • SB County Fire on X: @SBCOUNTYFIRE
  • SB Country on X: @SBCounty

Contact Your Local Offices

For personalized assistance, reach out to these local offices for support:

  • CAL FIRE Southern Region Office: Phone: (951) 782-4140
  • Los Angeles County Fire Department Headquarters: Phone: (323) 881-2411
  • San Bernardino County Fire Protection District: Phone: (909) 387-5974
Prepare to make an Insurance Claim
  • Keep all receipts during your evacuation.
  • Policy provisions, including deductibles, vary by company, and residents should check with their insurance company or agent as soon as possible to confirm coverage, limits, and any other limitations and documentation requirements. Most renter’s policies also typically include Additional Living Expense (ALE) coverage.
  • Document the date, time, and names of any insurance company employees you speak to regarding your coverage.
  • Consumers should make sure any insurance agent or public adjuster offering their services has a valid license by checking online with the Department of Insurance.
  • Download the Department’s Top 10 Tips for Wildfire Claimants (also available in Spanish, Mandarin, and Vietnamese), which includes information about claiming ALE benefits.
  • Under existing law, public adjusters cannot solicit business for seven calendar days after a disaster.
  • Don’t forget copies of insurance policies, important papers, and a photo or video inventory of your possessions. An inventory can be completed quickly and easily on your smart phone and safely stored in the Cloud.
Apply for FEMA Assistance

After making a claim with their insurance provider, the first step residents can take to jumpstart their recovery is to apply for FEMA assistance. There are three ways to apply:

  • Online at DisasterAssistance.gov. If you have access to the internet and your electronic devices have power, applying online is the easiest, fastest and most convenient way to apply.
  • On the FEMA App for mobile devices.
  • Calling the FEMA Helpline at 1-800-621-3362. Calls are accepted every day from 4 a.m. to 10 p.m. Pacific Standard Time. Help is available in most languages. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service. To view an accessible video about how to apply visit: FEMA Accessible: Registering for Individual Assistance - YouTube.
Supporting Survivors

For those looking to donate to survivors of the wildfires, here is a list of community funds that have been vetted by Philanthropy California. Donations made to all organizations should be researched thoroughly to avoid falling victim to fraud.

  • To find where to donate go here
Price Gouging

As reminded by Attorney General Rob Bonta in a consumer alert, price gouging during a state of emergency is illegal under Penal Code Section 396.

Californians who believe they have been the victim of price gouging should report it to their local authorities or to the Attorney General.

Other Resources

Your safety is our top priority. Stay informed, stay prepared and feel free to contact my capitol office at (916) 319-2041 with any questions. Also, to find the nearest resources including more shelters and support click here

Contact


State Capitol
P.O. Box 942849
Sacramento, CA 94249-0041
Phone: (916) 319-2041
Fax: (916) 319-2141

District Offices

Pasadena Office:
600 N. Rosemead Blvd., Suite 117
Pasadena, CA 91107
Phone: (626) 351-1917
Fax: (626) 351-6176
 

Claremont Office:
415 W. Foothill Blvd., Suite 124
Claremont CA 91711
Phone: (909) 624-7876
Fax: (909) 626-2548
Office hours by appointment only