The Eaton Wildfire remains a persistent threat to the Los Angeles County and surrounding areas. If you have been directly affected, here are essential resources and information you can access immediately.
State and Local Resources
During a Wildfire
- See LA County’s emergency resources landing page for the Palisades Fire, Eaton Fire, Hurst Fire, Sunset Fire and other wildfires
- Ready LA: Sign up for real-time evacuation notices and critical updates specific to LA County.
- Active Fire Incident Map (CAL FIRE): Monitor ongoing fires in California, including those in Los Angeles County.
- Air Quality Monitoring (South Coast AQMD): Get real-time air quality updates for Los Angeles and surrounding areas.
- Evacuation guide
- Latest Evacuation Map
- SoCal Edison: Stay Updated on Public Safety Power Shutoffs
- CalTrans Traffic Alert/Map
Evacuation centers
- Westwood Recreation Center: 1350 S. Sepulveda Blvd. (accepts small animals)
- Pasadena Convention Center: 300 E Green St, Pasadena, CA 91101
- Los Angeles Equestrian Center: 480 Riverside Dr, Burbank, CA 91506 (accepts large animals)
- The Pomona Fairplex: 1101 W McKinley Ave. (accepts large animals)
Local Resources
- Free Wi-Fi: Verizon has deployed free Wi-Fi and charging stations for public use in several locations throughout the community:
- Westwood Recreation Center: 1350 S. Sepulveda, Los Angeles 90025
- Oxnard College: 4000 S Rose Avenue, Oxnard, CA 93033
- McDonald’s is providing free food to wildfire victims, first responders across Southern California. More information here.
After a Wildfire
- Debris Removal Program (California Department of Resources Recycling and Recovery): Information on safe cleanup and debris removal following a wildfire.
- Los Angeles County Department of Mental Health
- California Disaster Assistance (Cal OES): Financial recovery programs, housing assistance, and rebuilding guidance.
- Check your Property Status: To view the most current information regarding property damage from the Eaton fire, please visit the link below. The map is updated regularly as field inspections are conducted and new information becomes available. You can search for a specific address to view the damage status of individual properties.
Stay Updated
Follow Los Angeles County Public Safety Partners on Social Media
- Office of Emergency Management on X (formerly Twitter): @ReadyLACounty
- LA County Fire on X: @LACoFDPIO
- LA County Sheriff on X: @LASDHQ
- LA County on X: @CountyofLA
Follow San Bernardino County Safety Partners
- SB County Fire on X: @SBCOUNTYFIRE
- SB Country on X: @SBCounty
Contact Your Local Offices
For personalized assistance, reach out to these local offices for support:
- CAL FIRE Southern Region Office: Phone: (951) 782-4140
- Los Angeles County Fire Department Headquarters: Phone: (323) 881-2411
- San Bernardino County Fire Protection District: Phone: (909) 387-5974
Prepare to make an Insurance Claim
- Keep all receipts during your evacuation.
- Policy provisions, including deductibles, vary by company, and residents should check with their insurance company or agent as soon as possible to confirm coverage, limits, and any other limitations and documentation requirements. Most renter’s policies also typically include Additional Living Expense (ALE) coverage.
- Document the date, time, and names of any insurance company employees you speak to regarding your coverage.
- Consumers should make sure any insurance agent or public adjuster offering their services has a valid license by checking online with the Department of Insurance.
- Download the Department’s Top 10 Tips for Wildfire Claimants (also available in Spanish, Mandarin, and Vietnamese), which includes information about claiming ALE benefits.
- Under existing law, public adjusters cannot solicit business for seven calendar days after a disaster.
- Don’t forget copies of insurance policies, important papers, and a photo or video inventory of your possessions. An inventory can be completed quickly and easily on your smart phone and safely stored in the Cloud.
Insurance Workshops and Help Line
- The State Insurance Commissioner will host an Insurance Support Workshop to help those affected by the wildfires to understand insurance policies and resources available during recovery.
- Where: Pasadena City College
- When : January 25th 10 a.m.-5 p.m.; January 26th 10 a.m.-1 p.m.
- To reserve a one-on-one appointment, call 800-927-4357
- Some of you are displaced and can’t make it to in-person insurance events. Constituents can now call the Consumer Hotline at 1-800-927-4357 during normal business hours to ask any insurance-related questions—no need to wait for a workshop or attend in person.
Apply for FEMA Assistance
After making a claim with their insurance provider, the first step residents can take to jumpstart their recovery is to apply for FEMA assistance. There are three ways to apply:
- Online at DisasterAssistance.gov. If you have access to the internet and your electronic devices have power, applying online is the easiest, fastest and most convenient way to apply.
- On the FEMA App for mobile devices.
- Calling the FEMA Helpline at 1-800-621-3362. Calls are accepted every day from 4 a.m. to 10 p.m. Pacific Standard Time. Help is available in most languages. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service. To view an accessible video about how to apply visit: FEMA Accessible: Registering for Individual Assistance - YouTube.
Local Assistance & Disaster Resource Centers
Open to the public on Tues. January 14 from 1PM to 8PM at Pasadena City College. Starting Wed. January 15 the Disaster Resource Centers will be available to the public from 9AM to 8PM. For more recovery resources, visit https://www.recovery.lacounty.gov
- Westside Location: UCLA Research Park West, 10850 West Pico Blvd., Los Angeles, CA 90064
- Eastside Location: Pasadena City College Community Education Center, 3035 E. Foothill Blvd., Pasadena, CA 91107
The following agencies will be available to assist:
Aging and Disabilities Department
- Office of the Assessor
Department of Animal Care and Control
Department of Child Support Services
Department of Children and Family Services
Department of Consumer and Business Affairs
Department of Economic Opportunity
Fire Department
- LA County Homeless Initiative & Affordable Housing
- Medical Examiner
Department of Mental Health
Department of Military & Veterans Affairs
Department of Public Health
Environmental Services
Emergency Response Team
Department of Public Social Services
CalWorks
CalFresh
General Relief
MediCal
Department of Public Works
Building & Safety
Environmental Programs/Municipal Services
Flood Control
Department of Regional Planning
Registrar-Recorder/County Clerk
- Recorder Bureau - Document Resources Division
- Recorder Bureau - Public Resources Division
Department of Treasurer & Tax Collector
The Governor has issued a State of Emergency proclamation for the area. This means that for those individuals directly impacted, the one-week waiting period for Unemployment Insurance benefits is waived (the waiting period is unpaid), and employers can request a 60-day extension to file state payroll reports and deposit state payroll taxes without penalty or interest. You can find more information about EDD’s response to the disaster in our latest press release.
Supporting Survivors
For those looking to donate to survivors of the wildfires, here is a list of community funds that have been vetted by Philanthropy California. Donations made to all organizations should be researched thoroughly to avoid falling victim to fraud.
Price Gouging
As reminded by Attorney General Rob Bonta in a consumer alert, price gouging during a state of emergency is illegal under Penal Code Section 396.
Californians who believe they have been the victim of price gouging should report it to their local authorities or to the Attorney General.
Other Resources
- U.S. Small Business Administration – SBA disaster assistance for homeowners, renters, nonprofits, and businesses of all sizes affected by the wildfires and straight-line winds in California. Types of available loans include: Home Disaster, Business Physical Disaster, and Economic Injury Disaster.
- The Incident Response Page continues to provide the best real-time information on resources.
- FYI - The County has activated the Pomona Fairplex (1101 W Mckinley Ave, Pomona) as an evacuation site.
- LA County Assessor – The County Assessor’s website has the Property Tax Installment Deferral Application and the Application for Reassessment Property Damaged or Destroyed by Misfortune or Calamity posted. Additionally, there is a FAQ regarding disaster relief.
- Recovery.lacounty.gov – A list of resources and services that residents and businesses in Los Angeles County can use to begin the recovery process after the recent fires.
- Emergency Animal Shelter Information – List of shelters available for animals affected by the evacuation orders.
- Mental Health Resources for those Impacted by Wildfire
- 24/7 Mental Health Helpline for Emergency and Clinical Services: 1 (800) 854-7771
- Department of Consumer and Business Affairs – Price Gouging - When businesses raise their prices too much during and after an emergency, it may be considered price gouging, a crime in California.
- METRO Service Impacts
- Metro Board Chair Janice Hahn has also authorized suspending fares through Thursday, Jan. 9, with regional power issues impacting TAP machines.
- 211LA – Airbnb.org, in partnership with 211 LA, is offering free temporary housing for residents displaced or forced to evacuate due to the recent wildfires.
- Pasadena – Eaton Canyon Fire
- Federal Emergency Management Agency (FEMA) Assistance
- Press Releases:
Your safety is our top priority. Stay informed, stay prepared and feel free to contact my capitol office at (916) 319-2041 with any questions. Also, to find the nearest resources including more shelters and support click here.
