Mortgage Forbearance Act

I would like to hear about your experiences with the mortgage forbearance provided to homeowners in the wake of the Eaton Fire. As you know, the Eaton Fire had a profound impact on our community. We want to hear how your experience with your financial institution has been so we can help craft future policies and make AB 238 as helpful as possible.

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Contact Information

Name

Phone

Address

Address 2

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Questions

Who is your mortgage lender?

How has your experience been with the forbearance options offered by your bank or financial institution so far?

Was the process clear and helpful, or did you face any challenges along the way?

Is your bank offering additional forbearance?

What documentation requirements are your banks asking for, if any?

Have you reported this issue or behavior to the California Department of Financial Protection and Innovation (DFPI)?

Yes

If yes, please provide your DFPI case or complaint number:

Are you okay with us engaging with DFPI or other relevant agencies regarding this matter?

Yes

Contact

State Capitol

District Office